In the following, we would like to inform you about data protection on our websites and about the type, scope and purpose of the personal data we collect, use and process. Data protection has a high priority for us.
Personal data is any data by which you could be personally identified, such as name, IP address, phone number, etc.. This data is partly processed automatically when you visit the website (e.g. IP address, browser type, operating system, etc), or when you give us your consent to process it, or when you provide us with your data voluntarily, e.g. enter your data in a form on our website.
Furthermore, we would like to inform you about your rights under the GDPR.
You have the right to obtain information free of charge at any time about the origin, recipient and purpose of your personal data processed by us, as well as the right to correct or delete this data.
You also have the right to request the restriction of the processing of your personal data under certain circumstances. If you have given us your consent for data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to lodge a complaint with the competent data protection supervisory authority.
Responsible for data protection / processing entity is:
63071 Offenbach am Main
Processing of your data in the context of the services we provide
In the case of our customers or business partners, or in the event that you are interested in our services, the type, scope and purpose of the processing of your personal data will depend on the contractual or pre-contractual relationships existing between us. In this context, we process personal data that we request from you or that you provide to us in order to answer your inquiry, to provide you with an offer or to process your order. Data subjects here are interested parties, business and contractual partners. The processing purpose is the processing of contractual services, communication, as well as the response to contact requests and office and organizational procedures.
Unless otherwise stated in the further notes to this data protection declaration, the processing of your data, as well as its transfer to third parties, is limited to those data that are necessary and expedient to answer your inquiries and/or to fulfill the contract, to protect our rights, as well as to fulfill legal obligations.
Data concerned are
Inventory data (e.g. names, addresses)
Payment data (e.g. bank details, invoices)
Contact details (e.g. e-mail address, telephone number, postal address)
Contract data (e.g. subject matter of the contract, duration of the contract)
The legal basis for data processing is Art. 6 I 1 lit. b DSGVO, the fulfillment of the contract or the fulfillment of pre-contractual requests.
Calling up the web pages - processing of personal data and type and purpose of use
When you call up our web pages, you transmit data to our web server (out of technical necessity) via your Internet browser. The following data is processed in the server log files during an ongoing connection for communication between your Internet browser and our web server:
the page from which the file was requested - referrer URL
the name of the file
the date and time of the request
a description of the type of web browser / browser version and operating system used
IP address of the requesting computer
Access status (file transferred, file not found, etc.)
Amount of data transferred
For technical reasons (calling up the website), this data is stored for a short time. It is not possible for us to draw conclusions about individual persons on the basis of this data. After 7 days at the latest, the IP addresses are deleted or anonymized.
The data is evaluated exclusively for internal purposes and does not allow us to draw any conclusions about your person. A comparison with other data does not take place.
The aforementioned data will be processed for the following purposes:
Ensuring proper and smooth connection of the website,
Ensuring comfortable use of the website,
Evaluation of system security and stability
The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DSGVO. The legitimate interest follows from the purposes for data collection listed above. In no case do we use the collected data for the purpose of drawing conclusions about your person. You can visit the website without providing any personal information.
Information is stored in the cookie that arises in each case in connection with the specific end device used. However, this does not mean that we gain direct knowledge of your identity.
Thus, we use technically necessary session cookies to store your settings / consent regarding other cookies on this website.
Request by e-mail or phone
If you contact us by e-mail or telephone, your inquiry including all resulting personal data (e.g. name, inquiry) will be stored and processed by us for the purpose of processing your request. The data will not be passed on without your consent. There is no legal or contractual obligation to provide your data, but it is not possible to process your request without providing your data.
The processing of this data is based on Art. 6 (1) lit. b DSGVO, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a DSGVO) and / or on our legitimate interest (Art. 6 para. 1 lit. f DSGVO), as we have a legitimate interest in the effective processing of requests addressed to us.
The (e-mail) data sent to us via contact requests will be stored by us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after processing your request has been completed). Mandatory legal provisions - in particular legal retention periods - remain unaffected.
Social Network Links
No social plugins from Facebook or other social networks are integrated on these web pages. Therefore, no program code of a social network is active on our pages. The icons for Facebook etc. on our website are merely linked images.
YouTube video embedding - advertising
We use services of the provider YouTube (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) for the integration/framing of videos. If you call up the web page of our website that is provided with a YouTube video and start the video, a connection is established to the YouTube servers and the video is displayed. This transmits to the YouTube server from which website the video is retrieved. If you are logged in to YouTube as a member, YouTube assigns this information to your personal user account. You can prevent this assignment by logging out of your YouTube user account and other user accounts of the companies YouTube and Google before using our websites and deleting the corresponding cookies of the companies.
The video is loaded only after your click to start the video and thus after your consent to load and run the video (Art 6 I S 1 lit a DSGVO). In addition, it is an embedded (frame) foreign content.
YouTube videos are integrated on our pages, as far as possible, in the so-called extended data protection mode (NoCookie).
If you watch videos via Youtube, Youtube may also reload fonts and other content, whereby it may be that your IP address is forwarded to Youtube or other providers in the USA and processed there. By clicking on start the video you agree to this.
Thomann partner program
Data security - SSL encryption
We use the SSL (Secure Socket Layer) procedure on our website for encryption and to protect the transmission of confidential content. When SSL encryption is enabled, the data you transmit to us cannot be
be read by third parties. You can see whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the status bar of your browser - the address bar of your browser shows "https://" if SSL encryption is used.
Processing/sharing of data
Your personal data will not be transferred to third parties for purposes other than those listed above or below.
We will only share your personal information with third parties if:
you have given your express consent to this in accordance with Art. 6 (1) p. 1 lit. a DSGVO,
this is legally permissible and required according to Art. 6 para. 1 p. 1 lit. b DSGVO for the fulfillment of contractual relationships or for the implementation of pre-contractual measures with you,
in the event that there is a legal obligation for us to pass on the data pursuant to Art. 6 (1) p. 1 lit. c DSGVO,
the processing is necessary for the purposes of protecting our legitimate interests or those of a third party pursuant to Article 6 (1) sentence 1 lit. f DSGVO, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data override these, in particular where the data subject is a child.
Data subject rights
You have the right:
to request information about your personal data processed by us in accordance with Art. 15 DSGVO.
in accordance with Art. 16 DSGVO to immediately demand the correction of incorrect or completion of your personal data stored by us;
pursuant to Art. 17 DSGVO to request the erasure of your personal data stored by us, unless the processing is necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
to request the restriction of the processing of your personal data in accordance with Art. 18 DSGVO, insofar as the accuracy of the data is disputed by you, the processing is unlawful, but you object to its erasure and we no longer require the data, but you need it for the assertion, exercise or defense of legal claims or you have objected to the processing in accordance with Art. 21 DSGVO;
pursuant to Art. 20 DSGVO to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
to revoke your consent at any time in accordance with Art. 7 (3) DSGVO. This has the consequence that we may no longer continue the data processing based on this consent for the future;
complain to a supervisory authority pursuant to Art. 77 DSGVO if you believe that the processing of personal data concerning you violates the DSGVO. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our registered office for this purpose. A list of data protection officers in Germany and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to object to data collection in special cases and to direct marketing (Art. 21 DSGVO)
If we process your personal data in accordance with Art. 6 (1) p. 1 lit. f DSGVO in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you have the right to object to the processing of your personal data with effect for the future in accordance with Art. 21 DSGVO.
If the processing is carried out for direct marketing purposes, you may exercise this right at any time. This also applies to profiling, insofar as it is related to such direct marketing. Insofar as processing is carried out for other purposes, you shall only have the right to object on grounds relating to your particular situation.
If you wish to exercise your right to object, simply send us an e-mail.
After exercising your right to object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
In the event of your objection to the processing of your personal data for direct marketing purposes, the personal data will no longer be processed for these purposes.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration in compliance with the applicable data protection regulations. You can access and print out the current data protection declaration at any time on our website under Data Protection.
Status: January 2023
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